Professional experience
User Experience Researcher
First dedicated UX researcher at the organization; built the research function from the ground up. Leads research across a complex product ecosystem used by students, educators, and school districts, shaping product strategy, roadmap decisions, and customer experience. Established the processes, infrastructure, and cross-functional models that let teams continuously generate and act on insight.
- Founded and scaled the research practice (ResearchOps, repository, intake, and standards)
- Research across discovery, delivery, and post-launch for a multi-product ecosystem
- Enabled non-researchers to run effective, responsible research
- Partnered with product, design, engineering, marketing, and leadership
Research Lead
Led mixed-methods research for Fortune 500 and growth-stage companies across healthcare, consumer products, and digital experiences. Helped organizations navigate ambiguity, uncover unmet needs, and make confident strategic and investment decisions.
- Qualitative and quantitative program design for enterprise clients
- Opportunity identification, value propositions, and innovation direction
- Executive-level synthesis and strategic recommendation
Product Manager & Researcher
Led the development of educational software, connected hardware, and award-winning consumer products — including multiple award-winning educational toys. This dual research-and-execution perspective makes insights actionable within real product and business constraints.
- End-to-end product development, from concept through launch
- Award-winning educational toys and digital products
- Content and curriculum development for children, families, and schools
Adjunct Professor
Taught graduate-level courses in cognitive development.
Education
PhD, Media, Technology, and Society
Doctoral research on how children interact with emerging technologies, including augmented reality, whole-body interfaces, and haptic touchscreens. See publications.
Graduate research in child development and media
Thesis: Moderating a mean and scary world: Fear-related coping strategies in television programs for the preschool audience.
Strengths & focus areas
- Research leadership
- Building research functions from zero
- ResearchOps
- Mixed-methods study design
- Product strategy
- Stakeholder influence
- Democratizing research
- Insight repositories
- Team mentorship
- B2B and B2C
- Edtech & SaaS
- Healthcare
- Consumer products
- Hardware ecosystems
For dates, references, and the full credential history, please see LinkedIn or get in touch.